Higher Ground is committed to improving your skills in preventing and managing conflict. Most of us are hesitant to address conflict directly. Conflict is scary for most people. The result is that conflict goes underground and often we only see the symptoms, until it breaks through often with the speed and unpredictability of an earthquake. We help you master the skills to address conflict in the early stages, to understand the creative potential of conflict, and to change mechanical and automatic responses to conflict into helpful
positive actions that resolve disputes and mend relationships.
We specialize in Conflict Prevention and Conflict Intervention for:
- Executives and managers who want the skills to manage their own conflicts
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Complex and multi-party conflicts that require mediation or facilitated problem-solving
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Ongoing and long-term conflicts in organizations of all types: families, businesses, non-profits, schools
Who can use Higher Ground:
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Executives and managers who would like to benefit from conflict coaching or mentoring
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Organizations disrupted by both ongoing and recent conflicts
- Families faced with difficult decision making and ongoing conflicts, for example, about elderly parents
What services are available:
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Conflict assessment
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Conflict remedies and recommendations
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Conflict coaching and mentoring
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Training
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Facilitation of problem-solving and planning sessions
- Mediation of multi-party, multi-issue disputes and conflicts
What are the benefits:
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Eliminate unproductive responses to conflict
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Start using more successful communication tools
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Resolve conflicts with greater confidence
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Negotiate win/win outcomes
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Make clear and do-able actions plans to restore peace
Dr. Marsha Lichtenstein, Ph.D., is the president of Higher Ground
Mediation & Conflict Management, located in Albuquerque, New Mexico.
Dr. Lichtenstein has devoted the past fifteen years to helping people resolve conflicts, improve communications, and strengthen relationships. Our goal is for you to become a self-reliant and self-confident conflict manager; to prevent conflicts from becoming unmanageable; and to assist you in the resolution of the more complex conflicts in your business or family.
